Customer Service

Hi, welcome to Starbucks. What can we do for you?

Women Walking In Front of Starbucks Coffee House

We love hearing from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be. We're on Facebook too, so please feel free to leave your comments on our page at www.facebook.com/StarbucksMalaysia

Starbucks Customer Care

You can call our Customer Call Centre at 1300 - 80 - 8989. Alternatively, you can send us an email to customer@starbucks.com.my, and we’ll do our best to reply as quick as possible.

Our Customer Call Centre operation hours are from Monday to Sunday, 9am to 6pm

If you would like to contact us by post, please direct your questions and comments to: 

Starbucks Customer Care
Berjaya Starbucks Coffee Company Sdn Bhd,
Lot 10-04, Level 10, Berjaya Times Square,
No.1, Jalan Imbi, 55100 Kuala Lumpur,
Malaysia

Halal Inquiries

For any matters pertaining to Halal, please click here.

Our Business Gifts Programs

If you have questions regarding large volume business gift orders you would like to place, please click here.

Working for Starbucks 

Love coffee, love people? Find out about working for Starbucks here.

If you are a former partner and would like to request an employment reference from Starbucks, please send an email to recruitment@starbucks.com.my.

Media Inquiries 
If you’re a member of the media, you can reach us directly by email salleh@starbucks.com.my.